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What's Happening In 2026
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400+
Delegates
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10
Global GBS
Expert Speakers
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10
Peer Roundtables
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2
Panel Discussions
The Agenda Is Built Around One Argument​
Most organisations are automating processes that were never redesigned first. That's the problem this summit addresses.
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In 2026, the conversation shifts to fundamentals — building process-first, AI-ready GBS operating models.​
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Operating models, governance structures, andservice scope. Examined from the ground up.​
RETHINK
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REDESIGN
Process-first before automation. Build AIreadiness into how work actually flows.​
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REWIRE
Roles, capabilities, and human-AI collaboration. Reshaped for how GBS needs to operate now.​
Speaker's Feedback
"It was a pleasure moderating the panel session. I thoroughly enjoyed this engaging session and gaining insights from our esteemed GBS panellist…. We look forward to seeing the GBS Strategy and direction continue to grow up the value curve, driven by high tech adoption and digitalisation. Thank you for the invitation, looking forward to future collaborations!"
Aidil Azman, Senior Manager, Investor Relations - Europe
Why You Should Join AGS26
Key conversations shaping AI adoption in GBS organizations​
Rethinking What
Drives AI Transformation
Intelligence Is Still Human:​
AI tools aren't the bottleneck. Knowinghow to apply them is. This session looks atwhy process design and human capabilityhave to come before the technology.​
Building the Human Capability
Behind AI-Ready Organizations​
You Can't Automate Curiosity:​
What does it actually take to build ateam that's ready for AI? This session getsinto leadership mindset, team structure, andhow organisations develop capability beforethe tools arrive.​
What GBS Leaders Need to
Know Before Selecting an AI Tool​
The Informed Buyer:​
How do GBS leaders evaluate AIsolutions before committing? This sessioncovers ROI, privacy considerations, andcybersecurity risks. The questions to askbefore signing anything.​
Featured Speakers
Joon Teoh
CEO and Founder
More speakers coming soon